At Mercato Sales, we believe that the joy of Italian cuisine should be accessible to everyone, no matter where you are. Our delivery services are designed to bring the authentic flavors of Italy directly to your home with convenience, reliability, and care. Whether you’re stocking up on artisanal Formaggio, indulging in rich Cioccolato, or exploring our curated selection of Oil & Vinegar, we ensure your journey through Italy’s culinary landscape is seamless and delightful.
Our Delivery Options
We offer two flexible shipping methods to suit your needs, both backed by trusted global carriers to guarantee your products arrive in perfect condition:
- Standard Shipping: For a flat fee of $12.95, we use premium carriers like DHL or FedEx. Your order will be processed within 1-2 business days and delivered to your doorstep within 10-15 days after dispatch. This option is ideal for those who want a balance of speed and affordability.
- Free Shipping: For orders over $50, we provide complimentary shipping via EMS. Enjoy the convenience of no extra cost, with delivery expected within 15-25 days after dispatch. Perfect for larger orders or those planning ahead for a special occasion.
Note: We deliver globally, excluding Asia and select remote areas due to logistical constraints. Please check your location during checkout to confirm availability.
From Our Kitchen to Yours: The Delivery Process
Every order at Mercato Sales is handled with the same passion we put into selecting our products. Here’s how we ensure your experience is exceptional:
- Order Processing: After you place your order, our team carefully prepares your items within 1-2 business days. We take extra care with fragile goods like Biscotti and Coffee Accessories to ensure they arrive intact.
- Shipping & Tracking: Once dispatched, you’ll receive a tracking number to monitor your delivery in real-time. Our partners, DHL, FedEx, and EMS, are renowned for their reliability and global reach.
- Delivery Timeframes: While times may vary slightly by destination, we strive to meet the estimated windows. Factors like customs clearance can occasionally cause delays, but we’re here to support you every step of the way.
Hassle-Free Returns
Your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a straightforward return policy within 15 days of delivery. Simply contact our customer service at [email protected], and we’ll guide you through the process.
Why Trust Us with Your Delivery?
Mercato Sales is more than a store—we’re your gateway to Italy. Our delivery services reflect our commitment to quality and authenticity:
- Global Reach: We bring Italy to customers worldwide, from the heart of the US to Europe and beyond.
- Value & Convenience: With free shipping on orders over $50 and competitive standard rates, we make luxury affordable.
- Community Focus: We’re built for food lovers who cherish tradition and flavor, and our delivery options are tailored to fit your lifestyle.
Thank you for choosing Mercato Sales. We’re honored to be part of your culinary adventures and look forward to serving you with the finest Italian delights. Buon Appetito!