Privacy Policy

Welcome to Mercato Sales (tastygrocersales.com). At Mercato Sales, we believe that your journey to authentic Italian flavor should be accompanied by the utmost trust and transparency. Just as we carefully select our artisanal Formaggio, Cioccolato, and Coffee Beans, we are deeply committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you entrust to us when you visit our website and purchase our gourmet products.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Information You Provide: This includes information such as your name, shipping and billing address, email address, and phone number, which we collect when you create an account, place an order, or contact our customer service team. When you make a purchase, our trusted payment partners (like PayPal, Visa, MasterCard, and JCB) collect your payment information. We do not directly store your full credit card details on our servers.
• Automatically Collected Information: When you browse our site, we automatically collect certain data through cookies and similar tracking technologies. This may include your IP address, browser type, device information, pages you viewed, and how you interacted with our website.

2. How We Use Your Information

We use your information to bring the Italian experience to your doorstep and to enhance your experience with us. The primary purposes include:

• Processing and fulfilling your orders for our Oil & Vinegar, Gift Hampers, and other delicacies.
• Providing customer support and responding to your inquiries at [email protected].
• Improving our website, product offerings, and overall customer experience.
• Sending you relevant information about new products, offers, and promotions (only if you have opted-in to receive such communications).
• Preventing fraud and enhancing the security of our website.

3. Sharing and Disclosure of Information

Your privacy is paramount. We do not sell your personal information. We only share your data in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping (e.g., postal services), and marketing. These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Compliance: We may disclose information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
• Business Transfers: In the event that Mercato Sales is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We treat the security of your data with the same care we use to select our artisanal products. Your personal information is stored on secure servers, and we implement a variety of technical and organizational measures to protect it.

• All transactions are processed through a PCI-DSS compliant payment gateway; your payment details are encrypted and handled by our secure partners.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
• Please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to:

• Access, update, or correct your personal information in your account settings.
• Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-out of receiving marketing communications from us by using the unsubscribe link in any email we send you.
• Object to or restrict the processing of your information in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files stored on your device.

• You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use some features of our website, such as adding items to your shopping cart.
• We may use analytics services (like Google Analytics) to help us understand how our customers use the site.

7. International Data Transfers

Mercato Sales is based in the United States and serves a global customer base (excluding Asia and select remote areas). If you are located outside the U.S., please be aware that the information you provide will be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using our website, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our dedicated team.